1. Information collected
Guardix may collect account details, contact information, billing records, service configuration data, support messages, and technical information needed to operate and secure the platform.
2. How information is used
Information is used to provide hosting services, process transactions, communicate with customers, investigate abuse, improve reliability, and protect Guardix systems.
3. Service providers
Guardix may use third-party infrastructure, payment, authentication, analytics, or communication providers. Those providers process information under their own policies and service agreements.
4. Data retention
Information is retained for as long as needed to provide the service, meet legal or financial requirements, resolve disputes, and protect the platform.
5. Security
Reasonable safeguards are used to protect information, but no online system can guarantee absolute security. Customers are responsible for protecting their own credentials and secrets.
6. Requests
Questions about stored account information should be sent through the official Guardix support channels.